xabjee Privacy
Policy

Last Updated: 1 January 2026

1 Who We Are

xabjee ("xabjee", "we", "us", "our") operates the online casino and sports betting platform accessible at https://xabjee.vip (the "Platform"). xabjee acts as the data controller in respect of all personal information collected from players registered on the Platform. As data controller, xabjee determines the purposes for which, and the manner in which, your personal data is processed.

This Privacy Policy applies to all users of the xabjee Platform, including registered players, visitors who browse the Platform without registering, and individuals who contact xabjee support. It covers all data collected through the xabjee website, mobile browser interface, and any associated communications including email and live chat.

This Privacy Policy should be read alongside the xabjee Terms & Conditions and Responsible Gaming Policy, which together govern your use of the xabjee Platform.

2 Information We Collect

2.1 Information You Provide Directly

When you register an account on xabjee, make a deposit, contact support, or respond to a promotion, you may provide us with the following categories of personal information:

• Identity Data: Full legal name, date of birth, gender, and national identity card (NID) or passport number submitted during account verification
• Contact Data: Email address, mobile phone number, and residential address (including city or district within Bangladesh such as Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi)
• Account Credentials: Username and encrypted password (xabjee does not store passwords in plain text)
• Verification Documents: Copies of government-issued identity documents and, where required, payment method proof submitted for Know Your Customer (KYC) verification
• Communication Records: Records of your correspondence with xabjee support via live chat or email

2.2 Information Collected Automatically

When you access the xabjee Platform, certain technical data is collected automatically by our systems:

• Device and Browser Data: Device type, operating system, browser type and version, screen resolution, and language settings
• Usage Data: Pages visited, games played, bet amounts, session duration, click patterns, and navigation paths within the xabjee Platform
• Connection Data: IP address, approximate geographic location derived from IP, and internet service provider (ISP) information
• Cookie Data: Information stored in browser cookies and similar tracking technologies as described in Section 7 of this policy

2.3 Information from Third Parties

xabjee may receive limited personal information about you from trusted third-party sources in the following circumstances:

• Identity verification providers used to confirm the authenticity of documents submitted during KYC
• Payment processors (bKash, Nagad, Rocket, Upay) who confirm transaction status and payer identity for deposit and withdrawal processing
• Fraud detection and anti-money laundering screening services

3 How We Use Your Information

xabjee uses the personal data we collect for the following specific purposes:

Purpose	Data Categories Used
Creating and managing your xabjee account	Identity, contact, credentials
Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay	Identity, payment data, contact
Age and identity verification (KYC)	Identity, verification documents
Fraud prevention and anti-money laundering compliance	Identity, payment, usage, connection
Providing customer support and resolving disputes	Identity, contact, communication records
Personalising your gaming experience and recommending content	Usage data, cookie data
Sending account notifications and transactional communications	Contact, account data
Sending promotional offers (with your consent)	Contact, usage data
Responsible gaming monitoring and intervention	Usage, identity, account data
Platform security and technical maintenance	Connection, device, usage data

xabjee does not use your personal data for purposes other than those listed above without first obtaining your explicit consent or being legally required to do so.

4 Legal Basis for Processing

xabjee processes your personal data on the following legal grounds:

• Contractual Necessity: Processing that is required to enter into or perform our agreement with you — including account creation, payment processing, and customer support
• Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, age verification obligations, and data retention requirements
• Legitimate Interests: Processing for purposes such as fraud prevention, Platform security, responsible gaming monitoring, and improving our services, where those interests are not overridden by your own rights and interests
• Consent: Processing for optional purposes such as marketing communications, where you have given clear and informed consent that can be withdrawn at any time

5 Sharing Your Information

5.1 Service Providers

xabjee shares personal data with carefully selected third-party service providers who assist in delivering the Platform. These include payment processors, identity verification providers, game software studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), fraud detection services, and cloud infrastructure providers. All third-party providers are contractually obligated to process personal data only on xabjee's instructions and to maintain appropriate security standards.

5.2 Legal and Regulatory Disclosure

xabjee may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law or a valid legal order. xabjee will notify affected players of such disclosures where legally permitted to do so.

5.3 No Sale of Personal Data

xabjee does not sell, rent, licence, or trade your personal data to any third party for their own marketing, advertising, or commercial purposes. This commitment applies to all player data held by xabjee without exception.

6 Payment Data and Financial Information

xabjee processes financial transaction data in connection with deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank channels. Payment transaction data is processed in accordance with the security standards required by each payment provider. xabjee does not store full mobile banking PINs, full bank account credentials, or card details on its own servers.

Transaction records — including deposit amounts, withdrawal requests, and associated timestamps — are retained by xabjee for a minimum period of 5 years for anti-money laundering compliance and dispute resolution purposes. All financial data is stored in encrypted form and access is restricted to authorised xabjee compliance and finance personnel only.

All monetary amounts processed on xabjee are denominated in Bangladeshi Taka (৳ BDT). Financial data transmitted between xabjee and payment providers is protected by SSL encryption in transit.

7 Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device by the xabjee Platform when you visit. They allow the Platform to recognise your device, remember your preferences, maintain your session, and collect usage analytics. xabjee uses both session cookies (deleted when you close your browser) and persistent cookies (retained for a defined period).

7.2 Types of Cookies Used by xabjee

• Strictly Necessary Cookies: Essential for the Platform to function. These enable login sessions, account authentication, and security features. They cannot be disabled without affecting core Platform functionality.
• Analytics Cookies: Used to understand how players interact with the xabjee Platform — which pages are visited most frequently, where players encounter errors, and how sessions flow. This data is aggregated and anonymised where possible.
• Preference Cookies: Store your Platform preferences such as language settings, display options, and recently viewed game categories to improve your experience on return visits.
• Marketing Cookies: Used with your consent to deliver personalised promotional content and measure the effectiveness of xabjee campaigns. You may opt out of marketing cookies at any time via your account settings.

7.3 Managing Cookie Preferences

You can control non-essential cookies through your browser settings or through the xabjee cookie preference centre accessible from your account dashboard. Disabling strictly necessary cookies will impair your ability to log in and use the Platform. Disabling analytics or marketing cookies will not affect your ability to play games or make transactions.

8 Data Security

xabjee implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and xabjee servers
• Encryption of sensitive data fields at rest, including identity document references and payment records
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their specific role
• Regular security assessments and penetration testing of the xabjee Platform infrastructure
• Mandatory security training for all xabjee staff who handle personal data
• Incident response procedures for detecting, containing, and reporting data security events

While xabjee takes all reasonable and practicable steps to protect your personal data, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their xabjee account and to enable two-factor authentication (2FA) where available.

9 Data Retention

xabjee retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to the following minimum retention periods:

• Account Data: Retained for the duration of your active account plus a minimum of 5 years after account closure, in accordance with anti-money laundering and record-keeping obligations
• Transaction Records: Retained for a minimum of 5 years from the date of each transaction
• Identity Verification Documents: Retained for a minimum of 5 years from account closure or the date of the most recent transaction, whichever is later
• Support Communications: Retained for 3 years from the date of the last communication in a support thread
• Cookie and Analytics Data: Anonymised aggregate analytics data may be retained indefinitely; individual session data is retained for up to 13 months

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any individual player.

10 Your Rights and Choices

As a player on the xabjee Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact xabjee support via live chat or email at [email protected]. xabjee will respond to all valid data requests within 30 days of receipt.

• Right of Access: You may request a copy of the personal data xabjee holds about you, along with information about how it is being processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data held in your xabjee account.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to xabjee's legal retention obligations described in Section 9.
• Right to Restriction: You may request that xabjee restricts processing of your personal data in certain circumstances, such as while a data accuracy dispute is being resolved.
• Right to Data Portability: You may request a machine-readable copy of the personal data you have provided to xabjee, where technically feasible.
• Right to Object: You may object to xabjee processing your personal data on the basis of legitimate interests, including profiling for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time via your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

11 Children and Minors

The xabjee Platform is strictly intended for adults aged 18 years and above. xabjee does not knowingly collect, process, or retain personal data from individuals under the age of 18. If xabjee discovers or is notified that a registered account belongs to a person under 18, that account will be immediately closed, all deposits will be returned, and any personal data associated with the account will be deleted without undue delay.

Parents and guardians who believe a minor may have registered an account on xabjee are encouraged to contact support immediately at [email protected] so that the matter can be addressed without delay. xabjee cooperates fully with parental and guardian requests relating to minors' data.

12 Changes to This Privacy Policy

xabjee reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, xabjee will notify registered players via their registered email address and will publish the revised policy on the xabjee Platform with an updated effective date at the top of this document.

Your continued use of the xabjee Platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any changes to this policy, you may contact support to request account closure and deletion of your personal data in accordance with Section 10.

xabjee encourages players to review this Privacy Policy periodically. The date of the most recent revision is always displayed at the top of this document.

13 Contact and Data Requests

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how xabjee handles your personal information, please contact our support team using the details below:

• Live Chat: Available 24/7 directly on the xabjee Platform. Typical response time under 2 minutes.
• Email: [email protected] — responses within 12 hours (Bangladesh Standard Time, UTC+6).

When submitting a data access, correction, or deletion request, please include your registered account email address and a brief description of your request so that xabjee can verify your identity and process your request efficiently. xabjee will not action data requests from unverified individuals to protect the security of player accounts.